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Service Hotline: 0086-371-68612899
  • Profile
    Zhengzhou General Mining Machinery Co., Ltd. is not only a manufacturer of industrial grinding mill, crusher and sand making machines but also a high-tech enterprise that integrates R&D, productio...
  • Videos
    General Mining Machinery products have passed the international ISO:9001, GOST, the European Union CE certification,and a number of other quality certifications and have been shining in more than 120 ...
  • Pictures
    Zhengzhou General Mining Machinery is willing to contribute our theory and experience of equipment maintenance; Collect and collate the tips and tricks shared by each user to help each user solve the ...
  • Periodical
    通用以专业的态度认真对待每一件事、用心服务每一位客户,携手助力中国矿机自动化、信息化、智能化,让中国智造通用世界矿山!
  • Join Us
    只要你有足够的能力,只要你坚信你可以,只要你用于挑战、有担当,我们等你来!加入我们成就你的梦想
  • Contact Us
    We'll be at your service with sincerity and you can come to us through  any approaches.
  • Company News
    10 t/h limestone grinding powder production line in Nanchuan, Chongqing With the increasing of environmental protection problems, the government has adopted more strict measures to rectify the...
    Successful Jaw Crusher Consignment to Indonesia 2017.11.10 is a red letter day on which PEX250*1200 jaw crusher prepared for our Indonesia client has been successfully ...
  • Industrial News
    Analysis on Development Prospect of Raymond Mill in Calcium Silicate Board Market Speaking of the development prospect of Raymond mill in calcium silicate board market, someone might show doubt about th...
    Industrial milling machines enters into agriculture fertilizer market and contributes to agricultura Industrial milling machines take important position of production and process in agricultural development and are indisp...
  • Grinding Knowledge
    Which mill has higher investment values and good development prospect? Engineering project investment is not a little thing no matter for the individual or the enterprise and it needs to take...
    How much is industrial grinding machine and what are the specifications of stone grinding machines? According to grinding machine types, industrial grinding machine is divided into Raymond mill, high-pressure suspension ...
  • Crushing Knowledge
    Commonly used mine crushing equipment - jaw crusher Jaw crusher(is one of the most common crushing equipment and one of the most practical equipment in the process of mine ...
    Which kind of crusher has a capacity of 400t/h for stones? Which crusher has a capacity of 400t/h for stones? Capacity of 400 t/h is relatively high for stone crushing and ordinar...
  • Industrial Grinding
    Project DackgroundLimestone grinding powder production line in Nanchuan, Chongqing is a project put into production in ... MORE>>
  • Aggregate
    Project BackgroundIn Decmeber, 2016, we made a 200 t/h basalt crushing production line for a customer in India. The out... MORE>>
  • Metallic Mineral
    Project BackgroundThe process of copper beneficiation line is relatively simple. Raw materials are crushed before the gr... MORE>>
  • Building Materials
    Project BackgroundRiver pebble is a natural stone taken from tore which is formed by uplifted ancient river bed through ... MORE>>
  • Industrial Grinding
    Limestone Product IntroductionLimestone’s main component is calcium carbonate(CaCO₃)and its hardness is 3-4 in Mohs. Lime and lime...
    Calcite Product Introduction   Calcite is widely distributed. Its hardness is 2.7~3.0, and the weight is 2.6~2.8. It’s...
  • Aggregate
    Pebble Product Introduction  Pebble is the product of yellow sand mining. It is named after a goose egg. The pebbles,...
    Coal Gangue Product IntroductionCoal gangue is a solid waste discharged from the process of coal mining and coal washing. It is a da...
  • Metallic Mineral
    Gold ore Product Introduction Gold ore is a mineral that contains gold or gold compounds. Gold ore resources in China are ab...
    Molybdenum Ore Product Introduction Molybdenum metal is a very important metal, which is known as war metal. With high strength, h...
  • Building Materials
    Construction waste Product Introduction Construction waste refers to waste residue, scrap metal, crushed stone, waste residue in morta...
    Machine-made Sand Product Introduction    The demand of sand in China is more than 10 billion tons, and the industry scale is ab...
  • Assurance
    General Mining Machinery believes the value of service, so we heighten credibility by service, strengthen brand by ...
  • Network
    General Mining Machinery possesses a international trading system from international marketing and promoting to business...
  • Coverage
    As a high-tech enterprise integrating production, market and service, General Mining Machinery already can provide ...
  • Maintenance
    Zhengzhou General Mining Machinery is willing to contribute our theory and experience of equipment maintenance; Collect ...
  • Spare Parts
    We set up a special after-sales service department to connect with the users, and we are responsible for the demand for ...
  • Industrial Grinding
    In industrial grinding filed, General Mining Machinery grasps professional technologies throughout the entire process ch... MORE>>
  • Aggregate
    In aggregate filed, General Mining Machinery with professional crushing technologies for soft, medium hard and hard mate... MORE>>
  • Metallic Mineral
    In metallic mineral filed, General Mining Machinery can process soft, medium hard and hard minerals and provide various ... MORE>>
  • Building Materials
    In building material field, General Mining Machinery provides clients with professional resolution and complementary pro... MORE>>
SERVICE
To annotate life essence with service; to heighten credibility by service; to impressed customer by service.We cherish every penny you invested, offer you detail service from presales to after sales and create you unexpected pay back.
Consult : 0086-371-68612899


Service Assurance

General Mining Machinery believes the value of service, so we heighten credibility by service, 

strengthen brand by service and impressed customer by service.

服务保障服务保障

13 years industrial practice

General Mining Machinery has established a relatively perfect integrated 

system involving R&D, production, marketing and service which has been 

 a benchmarking enterprises among China mining machinery manufactures and increased comprehensive competitive power home and abroad.

Service experience over 9,000 clients

Our service has reached more than 9,000 users covering more than 120 

countries and regions including Asia, Africa, European and Oceania. 

General Mining Machinery has witnessed the production of one and 

another mining project and facilitated theprosperity of one and 

another city.

服务保障服务保障

Production base of 80,000㎡

General Mining Machinery has heavy standardized workshops and     

international mechanically technical process and has established 

international production line and first class modern production and 

inspection base. And our production ability, technological level and 

equipment strength are all in the industry leading level.

A hundred-member team of professional technologies 

         Clear technical division guarantees professional technical support; perfect                  system ensures timely information transmission. We appoint proper person 

to follow up every details of the project timely, which guarantees the 

precision of service and the optimization of details.


服务保障Scientific research input over 7%

Over 7% of annual sales volume has been invested for technical development and innovation. We constantly learn the advanced technologies from 

German, the US, Japan and Australia to keep technology leadership in industrial grinding, mining crushing, sand making and ore dressing. General 

Mining Machinery has been awarded ISO9001, GOST, CE and other certificates.

服务保障

More than 80 inspection operations


Detailed requirements confirmation, elaborate equipment customization, strict quality inspection and normative packaging and shipment, 

craftsmanship is throughout the whole process. 80 inspection operations covers every details from product preparation to shipment, which is more 

safety and effective.



服务保障One package service 服务保障Three guarantees

Our one package service involves safety transportation, intact 

delivery, side construction, installment and debugging, testing and

running andindicator acceptance which guarantees successful 

acceptance of production line and high-quality purchase

experience.


Products made by General Mining Machinery are provided "three

guarantees" service, namely, products excluding vulnerable parts can be

repaired, replaced or returned because of quality problems in half a year.

And the direct fees within the "three guarantees" service such as spar 

parts fee, freight and travelling and accommodation expenses of

technical personnel may be afforded by Part A or the loan in Contract

may be returned. And the travelling and accommodation expenses of

technical personnel dispatched by Part A to instruct installation and

debugging for Part B should be afforded by Part B. Part A do not have

to afford any other indirect loss or fees beyond the above fees and loan

in the Contract.

服务保障One year warranty服务保障Life long service

All General Mining Machinery equipment are uniformly 

equipped with product certificate, inspection report, product

instruction, commitment letter and invoice, etc. before they are

sold out. The warranty period starts from the day of Final

Acceptance and clients can enjoy one year of free whole unit

warranty with invoice and fix certificate, namely, repairing

expenses for equipment under correct utilization happens

faults because of quality problems may be afforded by General

Mining Machinery.


General Mining Machinery has established utilization profile and

equipped with perfect service system which combines door-to-door

service with web service and provided clients with life long service. Any

production line problems can be complained and reflected by clients.

We guarantee to complete problem detection in 30 minutes, provide

resolution in 2 hours and resolve problem in 12 hours for domestic

clients; we guarantee to complete problem detection in 2 hours, provide

resolution in 6 hours and solve problem in 3 days for foreign clients; we

guarantee you a carefree after-sale process.



服务保障

Our service is not only reflected in high-quality products but also in excellent resolution design as well as perfect pro-sales service and after sales service. Therefore, General Mining Machinery has grouped a team including a hundred member technical and service engineers to solve your problems and needs on project consultation, job-site survey, sample analysis, project design, equipment preparation and production, installation and debugging, and spare parts. We guarantee smooth communication in every step and create you minute service experience and high value payback.  

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